Answer

If you've received broadcast messages from i[email protected] in the past (typically about events, news or issues), but now you are not, you may have opted out by unsubscribing.  To restore your opt-in status, click here, complete the sign-up form and you will be resubscribed as long as you leave the default 'send me email updates' and 'send me text messages' options checked.

If you don't recall opting out, it's more likely that your messages are being routed to a different folder than your Inbox.  The table below shows the likely delivery folder based on your email platform.  You can also search for sd42gop for all folders in your email to look for messages from [email protected]. 

If you find a previous message from [email protected] in a folder other than your Inbox, move it to your Inbox and future messages from [email protected] should automatically deliver to your Inbox.  If the [email protected] messages are in a spam folder, you should be able to open one of the messages and click 'not spam' to automatically designate the messages as trusted messages for delivery to your Inbox.

 

Email Client

Typical Landing Folder

 

Key Reasons & Tips

Gmail

Promotions tab (most common); Inbox (if high engagement); Spam (if poor reputation)

 

Gmail's tabs classify promotional/bulk emails (e.g., newsletters with links/images) here. Inconsistent per reports—encourage recipients to drag to Primary and "Not Promotions." Authenticate to avoid Spam.

Outlook (Web)

 

Junk Email (common for bulk); Focused Inbox (if engaged); Other tab

 

Microsoft filters political/bulk as low-priority. Use simple text-based designs; monitor via Microsoft SNDS for reputation.

Outlook Desktop

Junk Email (similar to web); Inbox (if rules set)

 

Depends on connected account (e.g., Exchange/Outlook.com). Client rules can override, but bulk defaults to Junk. Recommend authentication and list cleaning.

iCloud Mail

Junk (frequent for unauthenticated bulk)

  

Apple's strict filters flag shared IPs or unverified senders. Custom domains with DMARC help; low engagement pushes to Junk.

Apple Mail

 

Junk (as client, mirrors iCloud/Exchange rules); Inbox (user-dependent)

  

Behavior tied to backend service (e.g., iCloud). Bulk political emails often filtered; advise whitelisting.

 

Yahoo Mail

Spam (common); Inbox (if authenticated and engaged)

  

Yahoo's 2024 bulk rules require one-click unsubscribe and low complaint rates. NationBuilder complies, but shared IPs can trigger Spam without custom auth.

Proton Mail

Spam (default for promotional/bulk)

  

Privacy-focused with aggressive filters; end-to-end encryption doesn't apply to incoming. High scrutiny on links/attachments—keep content minimal for better odds.